If you have a fire or water emergency, please call us now at (865) 690-9658

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration


What do I do after a water loss?

If your home or business in Knoxville, TN experiences water damage from a pipe burst, it is crucial to get a certified crew on site as quickly as possible. Here are a few steps of the cleanup and restoration process.

1. Make sure and call SERVPRO of West Knoxville/Farragut as quickly as possible to start the remediation process. Water damage that sits for too long can cause secondary damages to your property. In many cases, the first step will be extracting water. 

2. Once all the water has been extracted, our SERVPRO team can begin placing the drying equipment in the most efficient places that allow for the quickest evaporation.

3. Our team will monitor the job every day until it is completely dry. Once dry, the equipment will be removed. 

4. We recommend home and business owners to take lots of pictures to be able to provide the insurance company.

If you have any other questions or want to schedule a service, give us a call today!