Flood Damage in Knoxville

5/30/2020 (Permalink)

Flood Damage

Flood Damage Mitigation and Restoration Service in Knoxville

Not all floods in homes are caused by flooding from overflowing streams or flash floods. Knoxville homes can be flooded from overflowing toilets that become plugged or if the main drain under the house is blocked. Water discharged from laundry machines, for example, has nowhere to go but back up through the toilets and onto the floor of the bathroom. Contaminated water can spread out from the bathroom to other adjacent rooms such as the master bedroom or into a hallway.

SERVPRO provides flood damage mitigation and restoration service throughout the Knoxville and surrounding areas. We have a large team ready to respond to every kind of disaster. These folks are highly trained professionals and hold numerous certifications for cleaning, restoration, decontamination, mold control, and much more. We respond to your call in less than four hours, and our call center is available 24 / 7 to take your request and mobilize a team.

Restoration After a Plugged Drain Causes a Flood

The sewer under your home can plug for many different reasons. A broken tile, tree roots, or an object flushed down the toilet becomes lodged in the drain causing a blockage. A rush of water draining from laundry machines or perhaps a bathtub can cause the water to back up through the toilets and overflow onto the floors. Unfortunately, this water is considered contaminated, and the floors and any objects on the floors must be appropriately decontaminated and cleaned.

SERVPRO can help in these situations. We have the equipment, the chemicals needed for decontamination, and the trained staff to manage these situations. Sealed floors, such as tile floors, can usually be decontaminated and cleaned. We carefully remove carpeted flooring and the underpad to avoid distributing contaminated material and discarded.

In some situations, SERVPRO may also suggest that hardwood floors must be removed. Contaminated water can penetrate to the subfloor. Water can be removed. However, contaminated material could remain, leaving a potential health hazard. We work closely with insurance adjusters and the homeowner to provide advice on the best approach to take.

Call SERVPRO of West Knoxville at (865) 690-9658 for 24/7 service. We proudly serve Knoxville and surrounding areas. We’re Faster to Any Size Disaster.