What our Customers say...

Mold Remediation Testimonials

I recently bought a home. During the inspection I was told that there was a significant mold problem in my crawlspace. My inspector and realtor both referred me to SERVPRO of West Knoxville to have the mold killed and cleaned. The house was built in the 1950's, but now the crawlspace looks like it is under a brand new house. The crews worked quickly and efficiently. Much easier process than I had expected.

I am an Agent with Farmers Insurance and SERVPRO has always done a great job for my clients. I had a client last winter that had a pipe burst while they were out of town and SERVPRO went above and beyond normal duties to make sure my customer was taken care of.

Great Work Ethic. Professional in every way!


I have worked with SERVPRO of West Knoxville many times and have been amazed by their professionalism, their quick response to any situation and especially the respect and friendly attitude towards others. I highly recommend them to everyone I know.


Shaun was very knowledgeable and helpful to answer any and all of my questions. His professionalism and expertise will make sure we use SERVPRO again in the future if we have a need.

They worked well as a team and would definitely recommend to others. I especially appreciated that Will stayed throughout the entire project to oversee the work rather than taking off after he "sold" the job. I really appreciated the protection of my wood floors from the front door to the bathroom when they were carrying heavy items. A++