Step 1: 24 Hour Emergency Contact
The First Step After A Loss
The first step after a water damage event is to call our SERVPRO of West Knoxville team! Our 24-hour emergency services allow us to be on-site as quickly as possible to get the mitigation process started. Day or night, our team is on call and ready to help!
Water damage events can occur when you least expect it and cause damage far and wide throughout your home. When it comes to water damage, it is crucial that a team arrives quickly to mitigate the damage to prevent any further damage from being done.
We Answer the Phone Ready to Help
Call Today - (865) 690-9658
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of West Knoxville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?